Privacy Policy

Citiscreen.com is committed to protecting your information. This privacy notice provides details about the information we collect about you, how we use it and how we protect it. It also explains rights available under applicable law and how to contact us if you have questions about how we use your information.

In this privacy notice, references to “Citiscreen”, “Citiscreen.com”,"Digimoxe Technologies Private Limited","Digimoxe" "we" or "us" or “our” are to Digimoxe Technologies Private Limited (a company incorporated under the laws of India) and its parent company and its subsidiaries (the “Citiscreen Group”). For company contact details,click here.

This notice applies to anyone who interacts with us in relation to our products and services (“you”, “your”), via any channel (e.g. app, website, email, phone, walk-ins to Citiscreen-branded Retail stores, advertising an Citiscreen-branded advertise via a third party advertising agency, etc.). We may give you additional privacy notices if required for specific interactions. If you register for an ad through us at one of our partners’ guest houses, hotels and other lodgings (i.e. you ad at a property that is not Citiscreen-branded), that partner will use your personal data as shown in their privacy notice.

We obtain personal information from you and from advertising agents and others who register advertise for you. Where you provide us with information about other individuals (e.g. the names of others who you will ad at the advertise you register), you must ensure that they have seen a copy of this privacy policy and are comfortable with you doing this.

    We process two categories of personal information about you and/or, where applicable, others whom you have registered advertise for, namely:
  1. a. standard personal information (e.g. information we use to contact you, identify you or manage our relationship with you);
  2. b. And special categories of information as defined by applicable law (e.g. if you have indicated a halal or kosher food preference or have chosen to let us know that you have a medical condition requiring special Retail stores).
  3. For further information on these categories of information, please expand this section

We process your personal information for the purposes set out in this notice, based on the legal grounds set out under the Read More text. Different legal grounds apply depending on what category of personal information we process. Standard personal information is normally processed by us on the basis that it is necessary for the performance of a contract, our or a third parties’ legitimate interests or law. Further information about this and special category processing grounds is set out below.

We process your personal information for a number of legitimate interests, including providing you with services, administering our relationship with you, for marketing and service/product improvement purposes and in order to exercise our rights or handle claims. More detailed information about our legitimate interests is set out below.

We may use your personal information to send you marketing by post, telephone, social media platforms, email, SMS, application notifications and silent notifications to track installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting. We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you. If you wish to unsubscribe from emails sent by us, you can do so at any time by clicking on the "unsubscribe" link that appears in all emails and by adjusting the settings on your device to turn off notifications from our app. Otherwise, you can always contact us at dataprotection@citiscreen.com to update your contact preferences. You may also object to profiling relating to direct marketing by contacting us at dataprotection@citiscreen.com.

We and our service providers use cookies and other tracking technologies to track information about your use of our websites and mobile application. For more information about our use of cookies, please see our Cookie statement.

Currently, our systems do not recognize browser do-not-track signals. You may disable tracking on the website by following the steps in the Cookie Statement or on the service provider’s own website.

Service providers provide us with audience measurement and analytics services that analyse your online interactions (both with the Citiscreen and other websites), serve you with tailored marketing and report on the performance of that marketing. We also use Google Place API to make suggestions based on your location or search strings

    We share your information within the Citiscreen Group and with others who help us provide services to you (e.g. your advertise provider). We also share your information in accordance with the law. For more information on who we share your information with, please expand this section. We share your information for the purposes set out in this privacy policy, with the following categories of recipients:
  • a. other members of the Citiscreen Group;
  • b. with advertise managers to enable them to provide the services you request, e.g. we share your name and expected check-in time;
  • c. service providers who help deliver products or services on our behalf, entities who have partnered with Citiscreen in connection with services or a relevant promotional offering, as well as other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate;
  • d. your contact if you use a referral feature;
  • e. the general public, if you submit content in a public forum, such as blog comments, social media posts, or other features of our services that are obviously viewable by the general public. For example, you may choose to use social sharing features and related tools which let you share your Citiscreen experience with other apps, sites, or media, and vice versa. Your use of these features enables the sharing of information with your friends or the public, depending on your social sharing service settings. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them;
  • g. with the police in the exercise of their functions or with others as required by a court order;
  • h. other entities where we (or any member(s) of the Citiscreen Group) sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • i. entities in connection with any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of the Citiscreen Group’s business, in which case personal data held by it about its customers or visitors to the website may be one of the transferred assets.
  • Where we share your personal information, appropriate protections will be in place to protect your personal information as required by data protection laws. Sometimes, we may share information in an aggregated, pseudonymised and/or anonymised form which cannot reasonably be used to identify an individual.
  • f. entities where we have a duty to or are permitted to disclose your personal information by law (e.g. law enforcement officials, government authorities);
  • If you have any questions, comments, complaints or suggestions in relation to this notice, or any other concerns about the way in which we process information about you, please contact our Privacy Team at dataprotection@citiscreen.com.

    This Privacy Notice is current as of the Last Updated date set forth above. We may change this Privacy Notice from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Notice on our websites and our mobile applications. Additional Information for European Union Individuals The following sections provide additional information for individuals in the European Union or European Economic Area about our processing of their personal information.

    Citiscreen uses global information systems. As a result, Citiscreen transfers your personal information to a country outside of your country and the European Economic Area ("EEA", i.e. EU member states including Norway, Liechtenstein and Iceland) to India and Singapore for the purposes set out in this policy. Not all countries outside of the EEA have data protection laws that are similar to those in the EEA and they may not be regarded by the European Commission as providing an adequate level of data protection. Citiscreen takes steps to ensure that when your personal information is transferred internationally, it is subject to appropriate safeguards in accordance with data protection laws. Often, these safeguards include contractual safeguards. More information about these safeguards (including copies, where relevant) can be obtained by contacting [dataprotection@citiscreen.com].

    We retain your personal information in accordance with Citiscreen’s records retention policies. However, there may be circumstances that mean we must retain your personal information for longer (e.g. if you make a claim in relation to a advertising).

    Data protection laws in the EEA and some other countries provide EEA individuals with rights in relation to the information that Citiscreen holds about them on some computer and paper records. These include rights to access, correct, delete, restrict the use of, object to the use of, port to another person, and withdraw consent to the use of, your information. Exceptions may apply to these rights..

    If you have any questions, comments, complaints or suggestions in relation to this notice, or any other concerns about the way in which we process information about you, please contact our Data Protection Officer and Privacy Team at [dataprotection@citiscreen.com]. You also have a right to make a complaint to your local privacy supervisory authority. If you are in the EU, you can lodge a complaint with another supervisory authority which is based in the country or territory where:

    • 1. you are living,
    • 2. you work, or
    • 3. the alleged infringement took place.